Category: Uncategorized

With banking technology advancing almost by the minute, you’ve probably been fighting to keep up with all these changes. You can set up things like mobile banking, create a company blog, provide remote check deposit services all you want. However, no matter how much ground-breaking technology you provide your customers, the main thing that will keep them loyal to you is your FI’s dedication to customer service.

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As my two-year Kate would say after a meal, “All done.” The 1st BarCampBank in Dallas is officially done. Pictures here. Videos coming soon.

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With all the talk about TGG and changing the Financial Industry, some people might be led to believe that work is all we do. While we love what we do, it’s not all we do and the last two weeks have been super active on the personal side of things for us. What do I mean?

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A few weeks ago, while at Finovate, I had a chance to sit down with Jon and Matt Iverson, the founders of BoulevardR. Having worked for “family businesses” at several points throughout my life, I always find it interesting to talk with those that work with family and the dynamic that is at work behind the scenes.

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A recent article in the Boston Globe attempted to tackle and evaluate the complex behavior of human trust. It’s a short read, and can be found here.

I found the following quotes to be particularly striking:

“”The default is trust until there’s a reason not to,” says Robyn Dawes, a psychologist at Carnegie Mellon University.”

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The internet is all atwitter about Google’s foray into the browser world with its release of Chrome. I began running it yesterday and I must say I like what I see so far. If you haven’t heard anything about Google Chrome I’ll summarize it for you: A browser made from the ground up for the way we use the internet today (Web-based applications, Social Media, Tabbed browsing… The list goes on and on) In typical Google fashion it was a horribly well kept secret. A “comic book” describing the details was leaked on the Google’s blog prior to the release of the software yesterday. From the moment I heard about the browser and what made it different I couldn’t wait to click the download button!

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Let’s be honest. If you’ve followed the TGG Blog for any period of time, you know it has seen it’s share of high and low activity. Coming off a season of high activity (13 posts in the last 12 weeks by 10 different authors) I thought I would share some of the ideas we’ve recently implemented to help make blogging easier for us. Hopefully these can help you and your organization tackle what sometimes feels like the 300lb blogging gorilla.

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With all the talk about TGG and changing the Financial Industry, some people might be led to believe that work is all we do. While we love what we do, it’s not all we do and the last two weeks have been super active on the personal side of things for us. What do I mean?

(more…)

“Do you have a sample policy we can have?”
“Who would you recommend for managed security?”
“What is the best way to build a technology steering committee?”

When I was a kid I spent countless hours collecting, trading, playing with (and sometimes blowing up with firecrackers) Star Wars action figures. They are the toy that defined most childhoods in the late 70’s and early 80’s. That is until Transformers toys came out. You remember those right? It seemed like over night my precious Millennium Falcon and every single action figure I had were completely out of vogue. I had a few Transformers as well, but they never held my attention like the Star Wars toys I loved so much. Because my friends had completely converted I was left in the middle. Why couldn’t these guys have a Resees Peanut Butter cup moment? You know what I mean… “Two great tastes that taste great together?�? You guessed it: they finally did. I was in Target the other day and saw something my childhood brain could only dream of: A Star Wars Tie-Fighter that was a Transformer-Darth Vader! Where was this when I was a kid?